Services and facilities

  • Best price guaranteed

  • Free Early Check-in and Late Check-out (always subject to availability)

  • Access to Casino Mediterráneo with a welcome glass of cava

Your 4-star hotel in Benidorm, with everything you need for an enjoyable stay

Hotel Carlos I in Benidorm offers fully renovated facilities and a personalised service from a great team of professionals, ready to provide you with everything you need for a perfect stay.

Wellness centre

You are going to love the Hotel Carlos I wellness centre, equipped with gym (access for over 18s), steam bath and a Jacuzzi.

Hotel Carlos I

Your hotel with S swimming pool in Benidorm

The hotel has 3 swimming pools for you to enjoy the good weather in Benidorm in the most refreshing way. One of them is outdoor with a solarium area and cafeteria service. For families, we have a children’s pool for the little ones to enjoy and if you are looking for peace and quiet you can use our swimming pool with a solarium exclusively for adults (+18 years old), located on the roof terrace of the hotel.

Hotel Carlos I


At Hotel Carlos I, you can enjoy a great entertainment programme with activities and shows for the whole family.

Hotel Carlos I


We offer exquisite regional cuisine in our buffet restaurant, which also includes cooking shows and special menus suitable for coeliacs and guests with food allergies and diabetes.

Hotel Carlos I

Services designed for you

General services

  • Reception desk 24/7
  • Air-conditioning
  • Heating
  • Car rental
  • Bicycle, scooter and pushchair rental
  • Games room (Mini Club) and children’s swimming pool
  • Airport transfers and limousine service
  • Laundry service
  • Sewing service (on request)
  • Event room
  • Daily press
  • Luggage loading/unloading area
  • TV with international channels
  • Minibar (drinks ordered at reception)
  • Plug adaptors, iron and sewing kit (on request)
  • Luggage storage
  • Drinks and snacks vending machine
  • Pool, gym (access for over 18s) and towel service
  • External medical and infirmary service (on request)
  • Babysitting service (on request)
  • Computer technical support (on request)
  • Late check-out (on request and subject to availability)
  • Cold lunch/dinner (on request)
  • Picnic lunch (on request)
  • Rooftop solarium
  • Pillow menu (on request and subject to availability)
  • Baby cot (on request)
  • Daily bed linen change (on request)
  • Wake-up service
  • Children’s care service in the hotel (4 years old and above, from July 1 to September 1)

Hotel services timetables

  • Breakfast

    8.00 a.m. to 10.15 a.m.

  • Lunch

    1.00 p.m. to 3.00 p.m.

  • Dinner

    8.00 p.m. to 10.00 p.m. (March 31 to October 27)

    7.30 p.m. to 9.30 p.m. (March 02 to March 30) and (October 28 to January 02)

  • Bar – Café

    9.00 a.m. to midnight

  • Entertainment

    4.00 p.m. to 00.00 a.m.

  • Gym (access for over 18s)

    8.00 a.m. to 8.00 p.m.

  • Steam bath

    8.00 a.m. to 5.00 p.m.

  • Games room (Mini Club)

    3.30 p.m. to 7.00 p.m. (July 1 to September 15)

  • Rooftop solarium

    8.00 a.m. to 8.00 p.m.

  • Swimming pool

    10.00 a.m. to 9.00 p.m. (May 1 to October 31)

  • Parking open 24/7

  • Reception desk 24/7

  • Medical service 24/7 (on request)

Important information

  • Check in: Maximum delivery time of the room at 4:00 p.m.Check out: Maximum time to leave the room 12:00 p.m.
  • no-smokingSmoking is not allowed in the hotel
  • Pets not allowed