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Services and facilities
Your 4-star hotel in Benidorm, with everything you need for an enjoyable stay
Hotel Carlos I in Benidorm offers fully renovated facilities and a personalised service from a great team of professionals, ready to provide you with everything you need for a perfect stay.
Wellness centre
You are going to love the Hotel Carlos I wellness centre, equipped with gym (access for over 18s), steam bath and a Jacuzzi.
Your hotel with S swimming pool in Benidorm
The hotel has 3 swimming pools for you to enjoy the good weather in Benidorm in the most refreshing way. One of them is outdoor with a solarium area and cafeteria service. For families, we have a children’s pool for the little ones to enjoy and if you are looking for peace and quiet you can use our swimming pool with a solarium exclusively for adults (+18 years old), located on the roof terrace of the hotel.
Entertainment
At Hotel Carlos I, you can enjoy a great entertainment programme with activities and shows for the whole family.
Gastronomy
We offer exquisite regional cuisine in our buffet restaurant, which also includes cooking shows and special menus suitable for coeliacs and guests with food allergies and diabetes.
Services designed for you
General services
- Reception desk 24/7
- Air-conditioning
- Heating
- Car rental
- Bicycle, scooter and pushchair rental
- Games room (Mini Club) and children’s swimming pool
- Airport transfers and limousine service
- Laundry service
- Sewing service (on request)
- Event room
- Daily press
- Luggage loading/unloading area
- TV with international channels
- Minibar (drinks ordered at reception)
- Plug adaptors, iron and sewing kit (on request)
- Luggage storage
- Drinks and snacks vending machine
- Pool, gym (access for over 18s) and towel service
- External medical and infirmary service (on request)
- Babysitting service (on request)
- Computer technical support (on request)
- Late check-out (on request and subject to availability)
- Cold lunch/dinner (on request)
- Picnic lunch (on request)
- Rooftop solarium
- Pillow menu (on request and subject to availability)
- Baby cot (on request)
- Daily bed linen change (on request)
- Wake-up service
- Children’s care service in the hotel (4 years old and above, from July 1 to September 1)
Hotel services timetables
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Breakfast
8.00 a.m. to 10.15 a.m.
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Lunch
1.00 p.m. to 3.00 p.m.
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Dinner
8.00 p.m. to 10.00 p.m. (March 26 to October 29)
7.30 p.m. to 9.30 p.m. (October 30 to March 25)
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Bar – Café
9.00 a.m. to midnight
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Entertainment
4.00 p.m. to 00.00 a.m.
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Gym (access for over 18s)
8.00 a.m. to 8.00 p.m.
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Steam bath
8.00 a.m. to 5.00 p.m.
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Games room (Mini Club)
3.30 p.m. to 7.00 p.m. (July 1 to September 15)
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Rooftop solarium
8.00 a.m. to 8.00 p.m.
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Swimming pool
10.00 a.m. to 9.00 p.m. (April 1 to October 31)
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Parking open 24/7
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Reception desk 24/7
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Medical service 24/7 (on request)
Important information
- Check in: Maximum delivery time of the room at 4:00 p.m.Check out: Maximum time to leave the room 12:00 p.m.
Smoking is not allowed in the hotel- Pets not allowed